MAKING  THE  MOST APPROPRIATE DECISION- KEY OF SUCCESS विश्व में हर व्यक्ति हर समय और  हर स्थान पर  अपनी क्षमता, प्रवृति, विवेक से निर्णय लेता है I गलत निर्णय का परिणाम असफलता अथवा तकलीफ का कारण बन जाता है I इसके विपरीत  लिया हुआ सटीक और सही निर्णय उसे प्रगति के मार्ग में आगे ले जाता है I इस लेख के माध्यम यह प्रयास किया गया है कि  सही समय, स्थान  और परिस्थिति  की पहचान करके सर्वोचित निर्णय लेने की कौन-कौन सी प्रमुख कारक हैं जिसे निर्णय लेते वक़्त ध्यान में रखना आवश्यक है ताकि अच्छे परिणाम-युक्त और सही निर्णय लिया जा सके और सफलता हासिल की जा सके I Every day we take decisions on various issues pertaining to our personal, family, social lives and participate in the decision making process with the group of people within the family and/or organization where we are somehow related to and also affect our life-styles directly and/or indirectly.   Decisions are taken most often while fulfilling the needs (physiological, esteem, self-actualization, safety, security, organizational and social, etc). First of all, we need to understand our status or position in the decision making process.
  1. Whether decision is being taken by majority.
  2. Whether decision is being taken by reaching at consensus. All agree anonymously and with mutual understanding.
  3. Whether decision is taken proportionally, eg, on family matters.
  4. Whether decision is taken on hierarchical basis, eg, when the boss or the eldest member of the family takes decision.
Above situations are related to the people when they are in group whether small, medium or large. But, the person also takes decision at own individual level. Factors influencing the Decision Making Process: The following major factors affect individual’s ability in decision making process.
  1. Just follow, what others do and say.
  2. You surrounded by the people.
  3. Your hierarchical position in the family and organization.
  4. Your personal characteristics like confidence, fearlessness, courage, challenge taking, facing threats, visionary, mindset, flexibility in your views and opinions. Learning aptitude, knowledge, skill, wisdom, logic mind, scientific mind, judicious mind etc.
  5. Resources what you have (shortage, limited, adequate, sufficient or abundant).
  6. Quantum of information what you have.
  7. Your internal and external environments to what extent favourable or adverse.
  8. Your interest on the matters.
  9. Feeling of disagreement and unhappiness by others.
Preparing for making most Appropriate Decision:Taking right decision at right time, right place and right direction is the most important issue to overcome the problems and solving out effectively and efficiently. In order to inculcate such attitude, the following steps may be followed.
  1. Keep your mind open and think the best beyond any kind of constraints, limitations and barriers.
  2. Be flexible in thoughts with acceptability and adoptability mindset.
  3. Develop learning aptitude and enhance knowledge, skill and wisdom.
  4. Be confident, fearless and courageous to accept any kind of challenges and threats.
  5. Identify the resources which would be utilized while executing the decision.
The following steps may be considered to be taken to arrive at the best solution to any problem.
  1. Identify the origin, nature, characteristics, and eco-system of the need or problem.
  2. Identify the purpose of decision ie, goal/target.
  3. Don’t act hurriedly. Keep your mind calm and peace.
  4. Gather relevant information related to need/problem.
  5. Find out alternatives.
  6. Match each alternative with the available resources for getting the best solution.
  7. Check and evaluate the evidences.
  8. Choose the best alternative.
  9. Review the decision taken and evaluate its consequences.

Conclusion: Decision making gives direction to lead life. Poor or wrong decision leads to troubles/failure and vice-versa right decision creates opportunities and solve the problems. This helps in eradicating the barriers and created self-confidence, fearlessness and courage to overthrow challenges and threats. It is therefore highly needed that one should be always on high alert or attention so as to be watchful with the happening taking place around. It is always advised to take interest in knowing and handling the adverse situations by breaking out the comfort zone.  Desire is needed to be generated to face the challenges/threats and finally action  with right decision at right place at right time would yield favorable consequences.

---Dr. Sushil Kumar _______________________________________________________________________ _____   References: i). II) iii)



(डर के आगे जीत है)

प्रस्तुत लेख  में मन से भय अथवा डर की भावना को हटाकर  सफलता की मार्ग पर डट कर आगे बढ़ने सम्बन्धी महत्वपूर्ण  विब्दुओं पर प्रकाश डाला गया  है I डर व्यक्ति का मनोवैज्ञानिक मानसिक अवस्था है जो किसी भी चुनौतियों को स्वीकार करने से रोकता है I यह अवस्था असफलता का कारण बनता है I अतः यह आवश्यक है कि व्यक्ति अपने मन में बिठाए डर को समाप्त करके चुनौतियों का समाधान  करे और पूरी तल्लीनता के साथ विजय पथ पर अग्रसर हो I   Fear of failure in the examination, interview, loss of job, drowning, falling from a height, etc are numerous examples in our day to day lives, which pulls down and create a feeling /state of mind to remain within comfort zone. This emerges due to threat or change for which we are not ready to accept. This is a powerful, natural and primitive human emotion which is expressed physically and/or psychologically. This is a state of afraid of trying or doing some new thing and breaking the comfort zone. It also occurs when a person feel afraid of failure and people will laugh at him. Fear also envelopes the mind of a person who lacks confidence and experience.   The most prevalent fear, presently the whole world is experiencing, is from pandemic COVID 19. People are most concerned with their health, loss of job, loss of business, disruption of education, no classes due to closure of schools/colleges etc.  When a person experiences fear he/she starts showing certain symptoms such as: chest pain, chills, dryness of mouth, nausea, rapid heartbeat, shortness of breath, sweating, trembling, upset stomach etc.  Fear diminishes the levels of self-confidence, strength and abilities of an individual and ultimately leads to failure.   How to Remove Fear from the Mind: Fear obviously is taken as great barrier/hurdle in development/growth process in the career. This creates a negative personality and causes of failure. In order to erase fear from the mind and lead a successful positive life, the sense of fear is not at all required to nurse in the mind. This may be calculated as: more fear, high failure vice-versa no fear, high success.  The following steps may be considered to overcome fear:
  1. Develop creative and innovative mind: He/ She  may try to do the work in different ways than what others do. Small changes collectively bring big success. Feeling of fear will not come on the way and this will give pleasure when achievement is done in changed situation.
  2. Conquer the challenges/ obstacles and remove from the ways.
  3. Believe on yourself and your work, never confused.
  4. Don’t lose your courage, because it shows possibilities and opportunities.
  5. Build up your faith to succeed.
  6. Take right decisions by asking yourself and get right answers which would give you satisfaction and pleasure.
  7. Keep your knowledge and skill always updated to remove fear from the mind.
  8. Be flexible in your thoughts and listen other’s views.
  Steps to accept the challenges/Threats: Threats and challenges are part and parcel of our lives. So, we need to develop our personalities to accept challenging situations. The following points may be considered in this regard:
  1. Know your and your work’s strength, weakness, opportunities and threats (SWOT).
  2. In case of your weak points, take assistance/advices from others.
  3. Acquire/update your knowledge and skill on the work which you are going to perform.
  4. To understand threats and evolve strategy, take help from professional persons.
  5. Accept the challenges/threats and list out their characteristics.
  6. Make up your mind to work out solutions of the challenges/threats.
  7. Believe and do in a team work.
  8. Documentation of the work done by you is a must for ready reference at any time.
  When an individual keeps on trying to solve the problem(s), he/she enhance his/her knowledge, skill and experience and ultimately increase his/her self-confidence. In other words, when confidence level increases, he/she becomes more and more fearless or audacious and solves the problems with balance mind. Those who fail to find out the solutions of any problems, he/she must be congratulated because he/she is the process of learning, building confidence, becoming fearless and gaining experience. He /she is better than those who try to do nothing and gossip. He/she possesses positive mind and learns from the mistakes. Mistakes are the proof that he/she is trying.   Victory is succeeding over struggle which could be possible only when the person eradicate the state of fear from his/her mind.   This is a state of achieving the target or goal after struggle.   Conclusion: Once a person breaks his/her comfort zone and struggle to accomplish his/her objective/goal, his/her confidence, fearlessness, experience, belief, faith and courage lead him/her to victory. Fear is just a state of mind which discourages a person to accept the threats and challenges. This situation does not allow the person to be successful in his/her life and always curses his/her luck, blames others, remains in confusion, and lacks in taking appropriate decision at right time, right place, and right way. Victory is only possible when there is no fear and mind is well organized. There is also needed to keep on changes in work style while delivering goods which enhances the psychological feeling of gaining victory. He/she must make up his/her mind for “STUBBORN FOR VICTORY (जिद्दी जीत के लिए) _____


ENTREPRENEURIAL PRACTICES FOR SUCCESSFUL BUSINESS The “Atmanirbhar Bharat Abhiyan” is an initiative taken by Government of India to make the country strong and prosperous through enterprise development. In context with global competitiveness and international trades, amount of wealth generated in the economy of a country by her people matters. Development and promotion of MSMEs creates localization of the capital, self-employment, utilization of local resources and human talents what exactly support the activities being done in earning profit in the business and self-reliance and sustenance. This may be noted that this could be only possible when the people possess the qualities of technological, managerial and behavioural capabilities. It is obvious to mention herewith that practicing innovative ideas, their implementation, and catering the needs of the customers and adoptability nature with changing situation lead to success, otherwise people remains poor despite having rich resources around themselves. In this article, I have attempted to show the practical aspect of doing business successfully. First of all, let the youth develop their mind set that they must be master on the wealth (self-employment, ie, self-dependency on own selves for livelihood) rather than becoming servant (employment, ie, dependency on others for livelihood). Seeking Self-Employment: Youth seeking self-employment may follow the following steps before setting up new ventures:
  1. evolving strategies to empower yourself  through enterprise development,
  2. strengthen linkage with  people (customer) and business support organizations,
  3. Create personal as well as image branding and earn goodwill through you behaviour, commitment, integrity, rendering quality services, and doing the things differently.
  4. Involve yourself in generating new ideas, incubate them, and convert them into new viable/feasible project. The new product thus innovated for noble cause should be registered under Intellectual Properties Rights Act.
  5. Evolve process of performance measurement system of your  entrepreneurial practices,
  6. Design and practice monitoring and evaluation mechanisms for continual growth of your business.
  7. Always get ready for research, education and trainings on your entrepreneurial activities.
  8. Avail of Government schemes and programmes in running your business.
Developing Entrepreneurial Mindset:  Entrepreneurship is the process of wealth generation in the economy by mobilizing and making optimum use of resources. Generation of more wealth denotes active and dedicated participation of the people.  This happens when more number of the people participates in the economic activities. Entrepreneurial culture in the society creates conducive atmosphere in building up entrepreneurial mindset among the people. Definition: Entrepreneurial mindset refers to a specific state of mind which orientates human conduct towards entrepreneurial activities and outcomes. Individuals with entrepreneurial mindsets are often drawn to opportunities, innovation and new value creation.  Mindsets of Successful Entrepreneurs:  A successful entrepreneur possesses the following characteristics of mindsets which lead to entrepreneurial mindset.
  1. Identify your market and create networking with potential customers.
  2. Assess the market for your products/services.
  3. Design and develop the products so as cater the needs of customers.
  4. Measure the return on investment you are getting from your networking efforts.
  5. Make sure you give something of value first when making connections instead of beginning by asking for something.
  6. Be sure that and offer the products to the customers with expectation of getting payback. Watch that you receive encouraging and positive feedback from the customers in the market.
  7. Establish your presence in the market through ‘Personal Branding’.
  8. Keep your vision, objective, mission, and ethics very clear and understandable to others.
  9. Be a good Fund Manager.
  10. Brand image of your products must create confidence and reputation for a long run.
  11. Always utilize your resources including time for productive purpose of your business.
  12. Total quality has to be assured all the time.
  13. Make creativity and innovativeness integral part of your business.
  14. Make your product distinct, specific and qualitative.
  15. Keep on adding value to your business.
  16. Take ownership of your business.
Necessary advice, counselling and hand-holding support are rendered at “Innovation & Start-up Entrepreneurship Cell, Institute of Science & Management(ISM), Pundag, Ranchi-834004 (Jharkhand) ; Contact: 9694123257; email id: References: 1. Oct 16, 2013 by Shawn Hessinger in Management 2.
  1. Entrepreneurship Development in India (First edition);2016; Dr. Sushil Kumar, Avishkar Publication, Jaipur



  A successful business is one that makes a bigger profit after understanding and meeting the needs of customers better than its competitors. This can be achieved only if there is: (1)A quality product (better than competing products), (2) A distinctive brand (market recognition and respect for the firm and its product), and (3) effective marketing (demand creating situation). In other words, these elements give a   business competitive advantage over its rivals. Even with these three elements coupled with raw material, special skill, funds, good  distribution network, appropriate production process and technology, may not enable the business firm sustain its competitive edge. Knowledge has become the  most   key resource for building durable competitive edge in the continuously evolving business environment. Hence, Knowledge is a crucial input for creating value.   In context with global business environment coupled with internet, customers have world-wide unlimited choice. Their fast changing taste and beheviour, the products have now shorter and shorter life cycles. It is a growing challenge for most businesses to provide newer, better, more attractive products that catch the eye and retain the interest of customers. The real challenge is to be more resourceful, creative and innovative than the competitors in all aspects of business from conceiving new ideas and transforming them into products, to marketing them in an efficient and cost-effective manner and earning a reasonable profit on the investment made.   Knowledge generates in the mind of human beings may be in the form of old ideas, frameworks, concepts, skill, memories, and so on and develops new ideas, concepts, principles, models, frameworks, guiding principles and skills. Expression of these ideas adds values to the products calling them new products. Sooner or later, this knowledge has to be shared with others. If there trust between owner and user,  then that may suffice. If they have contractual relationship, there might be loss or leakage of knowledge to the competitors. Still in another situation, the competitors might grab the knowledge accidently despite maintaining all secrets and safeguards of the same. In all said situations, a system comes in what is called Intellectual Property(IP). Intellectual property (IP) is the outcome of human intellectual efforts which adds values to the products/services and makes them more marketable and acceptable amongst the customers. This intellectual  efforts once protected under prescribed laws, the business firm/entrepreneur enjoys the market share and maximizes the profits and productivity. Such laws come under Intellectual Property Rights(IPRs). Protection of new technologies, new products innovated, industrial designs, and registration of brand names images enable the business firms to grow and sustain in the economy.



    व्यक्ति अपने जीवन की आवश्यकताओं, इच्छाओं व् चाहतों को पूरा करने का लक्ष्य बनाता है I लक्ष्य प्राप्ति के लिए अपने करियर में सफलता की उन्च्चत्तम ऊँचाई तक पहुँचने का प्रयास करता है I इस प्रयास में व्यक्ति की शिक्षा, अनुभव, व्यवहार-कुशलता, प्रतिभा, सत्यनिष्ठा, सृजनात्मक व् नवाचार सोंच की प्रमुखता, संगठनात्मक लक्ष्य को ससमय पूरा करने जैसी क्षमतायें पैमाने का कार्य करता है I इस लेख में अपने करियर को सफल बनाने की व्याख्या और रणनीति पर प्रकाश डाला गया है I     Introduction: Every individual has his/her own option and goal (under prevailing situations/circumstances) to choose career   and develop professional skills. He/She works to achieve goal set by him/her in the career and wants to lead a happy life. Happiness is measured by him/her in terms of wealth, prestige, promotion, money, convenience, status, family, and values in society and organizations. He/She makes progress in his/her career with certain values like strong work ethics, accountability, performing the tasks assigned and achieving organizational goals.     Job Satisfaction vrs Successful Career: Job satisfaction is the key factor for making career successful. Job satisfaction typically depends upon the following factors:
  1. Your talent,
  2. Your ability and competency,
  3. Your strength,
  4. Nature of job matching to your choice,
  5. Workplace,
  6. Working environment around your workplace,
  7. Your relationship with the colleagues.
As people differ in their ‘ability’ and ‘will to do’, Success in career varies from person to person. In addition, company policy also affects the level of success in the career.   What Determines a Successful Career: Successful career starts from the basic traits of an employee like degree of alertness, positive attitude, attentiveness, interest, desire and action.  Knowledge, skill, wisdom, talent, and experience play like bonus and incentive in promotion of successful career. One needs to manage career like managing your business.  Talent may be considered as combination of creative and innovative ideas which are researched and developed to transform into either tangible or tangible goods for noble cause.   Working for Successful Career:  The followings are the determinants of a successful career:
  1. Keep on adding values to your talent,
  2. Prove your talents in achieving desired outcomes,
  3. Practice your talent,
  4. Value and believe your work and workplace,
  5. Your integrity and cordial relation with your colleagues,
  6. Adoptability, accountability and self-motivation.
  7. Build a professional resume,
  8. Develop your own networking,
  9. Get ready to take full responsibility,
  10. Bear strong desire for perfect performance,
  11. Personal branding dictating your specific traits,
  12. Always set standards for doing any work,
  13. Make documentation
  14. Update your knowledge, skill and wisdom as per organizational needs.
Ask Yourself:


Where will I be position myself after five years with the help of what I am doing (my action) every day?


Monitor and evaluate yourself every day.


Where have I to pay more attention for career progression?


Engage yourself more in result oriented activity. Avoid spending your time on least important work.


Which wrongness and rejection have pulled me down?


Learn from the mistakes and reform yourself aiming to your target).


Know what people expect from you?


Your image may not be good among the people. Don’t worry; always ask yourself what people expect from you.


Are the people creating trouble to you or helping to you?


List such people.  Appreciate them telling their good actions.)

Strategy for successful Career:


Don’t be proudly. It is a limited resource.


 Develop right thinking.


 It is wrong to always think where to invest time and strength.


 Set target.


Everybody likes to remain in comfort zone. But always try to keep yourself outside the comfort zone.


 Prepare plan.


”Let the things go” creates tension. But bearing the tension from the beginning makes the work or life tasteless.


Make your plan error proof after consulting your boss and people who are concerned to it.


It is CHAMATKAAR to keep desire to know more and more information.


 Build up the team.


 Always know 3 things: (i).types of desires you want to have, (ii). On what issues you should believe; and (iii). What type of work you should do.


Always learn from the situation.


It is good if there is a problem.


Be ready to take challenge.


Whatever is happening in your life, it is helpful to move forward in your life.


Work promptly.

(Source: Dainik Bhaskar, Jaipur dt. 16.11.2014)   Conclusion:  Motives are basically needs, wants and desires. As much as the motive will be strong and strongly directed towards the goal, the person will be motivated accordingly to achieve the goal. He/She needs to develop leadership quality and habit for perfect management functions. Ability to influence others (leadership), planning (roadmap), organizing (line of actions) and controlling (feedback and follow up) together determine the level of success in the career.    References:       1. Management of Organizational Behaviour; Paul Harsey &  Ken Blanchard; 4th edition; Prentice-Hall of India Pvt. Ltd, New Delhi.


Entrepreneurial Mindset- key of success

Stress, frustration, confusion, and failure are the outcomes or consequences which a person does not feel satisfied as these were not accomplished as per his/her desired result, goal, mission, or vision. These vary from person to person with different degrees. On the other hand, On the other hand, we see quite a good number of people who keep on marching forward with overall growth in their lives and always get ready to do something in different way with new taste and flavour. The benefits out of their acts go to all persons of their family, organization, society, nation and ultimately whole world.  People acknowledge their outstanding contribution and they also improve their lifestyle. They do not stop here only rather explore new ideas/opportunities and move forward to achieve something extraordinary.

Turning stress, frustration, confusion, and failure into peace, pleasure, clarity and success require a set of habits, attitudes and behaviours what we call it entrepreneurial mindset. Entrepreneurial Mindset is defined as “all the characteristics and elements that compose the entrepreneurial potential in every individual”.1  Another definition is “An entrepreneurial mindset is a set of skills that enable people to identify and make the most of opportunities, overcome and learn from setbacks, and succeed in a variety of settings”.2

Success and failure depend upon an Individual behaviour which can be changed by enhancing knowledge, skill and wisdom. Success depends upon interpersonal skill and leadership which influence the behaviour. The level of ability and motivation being possessed by an individual speak about his/her success rate. Poor ability and low motivation yield poor performance. Vice-versa, higher ability and higher motivation yield higher performance. Accordingly, failure and/or success is measured.

Individual’s behaviour takes shape on the basis of goal set by his/her and is motivated by desire to attain some goals. Goals are set with some motives such as need, desire, drives, impulse, etc. When the motives become stronger, the individual develops strong attitudes and behaviour to accomplish the goals. Adversely, motive strength decreases when he/she deviates from the goals, does not perform activity perfectly, imitates behaviour, bears frustration for longer period, makes excuses and tends to give up.

In order to create and nurture successful and rewarded circumstances around one, he/she may need to practice the following points.

1.      Be sensitive and responsive to your surroundings.

2.      Fulfil commitment what you have given to others.

3.      Always be positive to the situation which you are/will be facing.

4.      Develop learning and listening habits and be flexible to grasp other’s views and opinions.

5.      Surround yourself with smart and accomplished people.

6.      Build up strong network and relationship with the people in the society and organization.

7.      Always practice time management.

8.      Develop strong desire, need and make commitment to achieve them whatever situation prevails.

9.      Mind it, everything is possible not the impossible.

10.  Always keep on trying to do the work in different way what others have not done.

11.  Generate new ideas, creativity and innovation to solve problems.

12.   Become solution provider rather than problem talker.

13.  Challenge the status-quo.

14.  Explore all possibilities to serve the society.

15.  Maintain ethics, trustworthiness and integrity.

16.  Think outside the box.

17.  Take initiatives and responsibility and give final result well in prescribed time, quality and quantity.

18.  Draw other’s attention when you work and talk.

Rapid advancement in the field of technology, management and behavioural science is changing the social behaviour skill and professional skill. In this regard, personality development in the wake of building up entrepreneurial mindset at individual level and entrepreneurial culture at society/organizational level is playing a vital role to attain success in all walks of life.

Conclusion:  We are surrounded by numerous problems and issues such as low income, poverty, unemployment, poor life style, inadequate infrastructure, etc can only be eradicated by inculcating entrepreneurial culture and entrepreneurial mindset in the society as well as among the people. The process of wealth generation in the economy can only be accelerated by participation of large number of the people in the society.






References: 1.Entrepreneurship- Theory, Process, Practice (Seventh edition,2007); Donald F. Kuratko and Richard M. Hodgetts; Thomson South Western.

2. › entrepreneurial-mindset.

Sushil Sir 2

अपने कार्य पर विश्वास करना – एक मूलमंत्र

believe -1
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Sushil Sir 2


Capacity Building During Covid 19
CAPACITY BUILDING AND COVID 19 Introduction: Post- COVID 19 period is being viewed   by the economists and management pundits as opening of new opportunities along with new challenges and threats to the Indian economy. In this context, role of Government, entrepreneurs, management personnel, and supporting manpower has become more responsible and dutiful with changing vision and mission of their respective organizations and human capital. Government plays a role like a ring master to take lead in boosting economy. Entrepreneurs’ role is defined to create wealth with new business ideas and social responsibilities. They develop leadership excellence to overcome the challenges and threats and converting them into new opportunities in global perspective. They will need to re-assess the business environment, create new work culture in context with global competitiveness, and Work from Home (WFH) culture. No doubt, local and traditional demands will be fulfilled by micro entrepreneurs, but going beyond geographical and political boundaries new business ideas will be one of the key issues for promoting and sustaining their businesses. Management and professional personnel will have higher degree of challenges due to emergence of new technologies, and advance management practices which are to be adopted by their counterparts working in different parts of the world. Supportive manpower in the organizations will be required to upgrade their knowledge and skill so as to deliver goods as per prescribed standards effectively and efficiently. Non-commitment and ignorance in the network, and system will cause loss of credibility, brand images, industrial unrest, low salary, poor amenities and welfare, and ultimately resulting into low productivity, frustration and damage of work culture. Situation after COVID 19: In context with emerging situation after COVID 19, it will be prime task of the top management to provide and upgrade knowledge, skill and professionalism in human resource in the organization. New technologies will rapidly develop to cater the needs of emerging new trends of demands of the customers. Business scenario due to decline of   buying capacity, health consciousness, insurance, health, need of rapid employment at mass scale, growth of agricultural outputs, aviation, defense etc will require dedicated, smart, punctual, alert, and ambitious persons who can create yield and benefits to the companies  How to cope with new situation: .       Capacity building is now an important step for enhancing higher productivity and profitability of the organization.  It is now necessary to understand the concept, process and strategy of capacity building. Capacity building is a process of upgrading and improving knowledge, skill and capabilities of individual, organization, network and system for their continuous growth and development. Capacity can be built up in the following areas of operation. These are:
  1. Governance,
  2. Knowledge and Skill Development and Management,
  3. Planning and development,
  4. Performance measurement,
  5. Communication and presentation,
  6. Organizational system and Policies,
  7. Networking and business support mechanism,
  8. System development,
  9. Financial management,
  10. Risk/Crisis management,
  11. Ecosystem and organizational culture,
  12. Nature and Environment,
  13. Advocacy Skill,
  14. Leadership excellence,
  15. Strategic formulation.
Process of Capacity Building: Capacity building is a continuous process at work which should focus on the following four major points.
  1. Focus on what matters:
(i). Define Success, (ii). Setting Priorities (iii). Make effective Self-Management
  1. Develop Allies:
(i). Building a Network, (ii). Nurture your Network
  1. Achieve Results
(i). Project Management. (ii). Problem Solving, (iii). Negotiating, and (iv). Presentation and Communication Style
  1. Integrated Thinking:
(i). Identifying Opportunities for Change, (ii). Managing and Communicating Change
  1. Focus on what matters:
Individual’s success is finally organization’s success. Every individual works hard to achieve success in his/her different stages of life. For this, he/she needs to develop passion and commitment to achieve desired success. Successful persons are those who make things happen. So, first step on capacity building process is to define success. (i). Define Success: For defining the success, following steps may be considered: Step-1: Think what success means to you. Step-2: Set a time to achieve success. Step-3: Set your values, goals and purpose of your success. Step-4: Study in depth the nature of job which you are to perform. Step-5: Study the stakeholders/surroundings/environment of the work which you are to attend. Step-6: Assess that you are good at the work to build your strength. Step-7: Decide what contribution you can make. Step-7: Keep your imagination free from any prejudice and mental blockades. Step-8: Assess your work what you are doing that should not deviate from your path of success. Step-9: Put you success statement in writing and always refer and evaluate it. Once you define your success, prepare a picture of your success.  Always keep monitoring and evaluating the progress made in achieving success.
(ii). Setting Priorities: Priorities are identified to prepare framework for self-management and putting first things first.
a). Framework for Self-Management: An individual spends time purposefully when the wok is important and urgent and Wastes his/her time when he/she meets the other’s need (refer table-1).
 Source: Capacity Building Workshop, Participant Handbook, DC-MSME/GIZ, May 2014
b). Putting first things first:
  1. Write down your priorities on notes and checklist,
  2. Plan and prepare to do.
iii. Develop Planning, prioritizing and controlling mechanism at your own level.
  1. Provide highest quality of life.
For becoming effective self-manager, the task should be implemented carefully by following three steps: Organize Act and Evaluate.
  1. Develop Allies: A manager cannot work to achieve desired result without support of others. He/ She develops a network of allies on which he/she relies while executing the work.He/She executes the work by (i).Managing his/her boss,(ii).Working collaboratively with his/her colleagues, and (iii).Delegating to subordinates.
(I). Building a Network: Building a network is strengthening yourself to perform the work to achieve desired success. He/She gains a lot of information, ideas, and feedback. He/She receives emotional supports from others. For building a strong and trustful network, he/she prepares a scatter diagram keeping him/her at the centre. Then rings will broaden one by one in respect of support what is needed from whom.  Persons helping in work from direct to indirect will be arranged from inner ring to outer rings. (ii). Nurture your Network: Followings are the steps: a). Making Networking a Priority: b). Nurturing ongoing relationship, c).Requesting assistance from others, d). Offering assistance to others, e). Observing common courtesies, f). Managing and maintaining network. g). Do not do: @ rely too much on others,@ make promise which you cannot, @  develop reputation for keeping score, @ accept any return from others.
  1. Achieve Results: In order to achieve desired results, the followings factors may be considered.
(i). Project Management: Project management provides structure, focus, flexibility and control in the pursuit of result (Bruce and Langdon). An idea without plan has no value. Result is achieved by execution of the idea which is to be developed in project. Every project has three things in common: viz: Beginning, End and Identifiable objectives. An effective project management has five fundamentals. They are: a). Focus on result, b). Manage through a structured work breakdown, c). Ensure proper balance between key constraints, d). Negotiate a “contract” between all parties involved, e). Implement a clear and simple reporting structure. (ii). Problem Solving: Problem solving is a process of finding new way(s) around the barriers or roadblock. It does not mean to change the plan what has been drawn as being implemented. RESCUER is a systematic problem solving technique that stands for:
  1. Restate ( in15 words),
  2. Examine (Ask, Gather, talk, Look, Get, Determine),
  • Search (for solutions),
  1. Compare ( pros and cons of the possible solutions),
  2. Utilize (solutions),
  3. Evaluate ( the results), and
  • Revise (the solutions).
(iii).Negotiating: Negotiating is not always a natural   talent. It is necessary for win or even not to lose the situation. Negotiating skill can be developed on the following three points: a). Identifying underlying needs: Establishing trusting and open climate, probe individual’s needs, chalk out assumptions, do not make your question interrogative, and make your own motives explicit, b). Establishing common ground: Identify interests and differences of the individuals, create a common interests on a common ground, and discuss where your needs differ from others and bring them on common ground, and c). Developing win-win situation: Offer your concrete options, remain open to new ideas ,examine issues with different perspectives, and look options that meet both parties’ needs. (iv). Presentation and Communication Style: Ask yourself, why someone should work with you. Follow these steps:
What defines me?>>>>What problem do I solve?>>>> How do I solve this problem?>>>>What impact do I create?
  1. Integrated/Creative Thinking:
Creative thinking is thinking something different. It is an attitude, manipulating your knowledge and experience, looking at ordinary and seeing differently. It has two aspects. They are: (i). Identifying Opportunities for Change: Looking at something differently is opportunity. Following steps may be followed: a). Capture good idea, b). Keep idea alive, c). Imagine new uses for old ideas, e). Put promising concepts to the test (ii). Managing and Communicating Change: The success should be communicated among employees to create positive energy. The end provides leanings what have been lost.  On this basis, beginnings start. In the process the employees should be kept informed always and their reactions/opinions should be invited. Conclusion: Capacity building is a continuous process which ultimately aims to success. Hence learning practice helps a person to view challenges/threats as a task or responsibilities and enables him/her to create win-win situation by creating favorable environment around him/her. So, the following three things should be considered by him/her. They are: (i). Observing others, (ii).Viewing the changes, and (iii).Asking the feedback. Foe an effective learning practice, one should follow the steps, viz: Plan, Execute, Reflect, and Learn. Learning behavior of a person depends upon 1.Action, 2. Thinking, 3. Feeling, 4.Accessing others. In the process of introspection, the following points should be considered:
  1. Objectivity: Seeking out reliable information and feedback.
  2. Learning: Continually filtering experience to produce best practice.
  • Self-confidence: being willing to face uncertainty and emotional discomfort.
  1. Responsibility: taking personal responsibility for own actions and state of mind.
  2. Tolerance for ambiguity and paradox: letting go of the feeling that you cannot control everything.
  3. Action: demonstrating values through action every day.
  • Balance in life: sorting out priorities and sticking to them.
  • Creativity and Intuition: tapping into unconscious thoughts and feelings.
  1. Egolessness: making decisions that are free of ego considerations.
Books, magazines, videos, tapes, self-study courses websites etc can be valuable components of your development plans.
  1. Capacity Building Workshop, Participant Handbook, DC-MSME/GIZ, May 2014
  1. Biswajeet Pattanayak, ‘Human Resources Management’, Prentice  Hall of India Pvt. Ltd, New Delhi, (2001)
  2. Brain Wallace, ‘Leadership for Strategic change’, Ashwin J, Shah, Jaico Publishing House Delhi (1997).
Sushil Sir 2




The word “WIN” is a verb and refers to achieving your target/ambition   by overcoming the difficulties, which come on the way of accomplishment process, by putting your efforts while performing the work for completion. This situation (WIN) can be attained when you are sensitive to the environment, and have vision, confidence and aptitude of putting hard work with disciplined mindset.

Ignorance is a state of mind when a person lacks confidence, ambitions and disciplined mindset. He bears fear and confusion in his mind due to poor wisdom, knowledge, and skill.  He may have desire to do something, but unable to do so because of above mentioned reasons. Then he starts pretending, abstaining, and avoiding attending the work. This kind of attitude repeats again and again and this attitude becomes habit (style of thinking). This set of mind creates fear and negativity in his mind. Ultimately, he starts justifying his stand by giving arguments as if he is right instead of telling his own problems. He starts abusing/criticizing the system/others as if he is right person but what to do others are not cooperating him.  He designs and develops his own argument on the situation with fear in his mind. This stage is called ‘prejudice’. Such behavior is termed as ‘ignorance’. Now, ignoring something purposefully and knowingly is stupidity. But ignorance by mistake or unknowingly is excusable. He accepts his ignorance and tries to rectify himself and steps what he is to follow. So, Learning aptitude and listening skill are two most important tools to avoid ‘ignorance skill’. Poverty, illiteracy, unemployment, and practicing social evils are the outcomes of ignorant mindset.  Attitude of ignorance can be stopped through empowerment process.

Empowerment” is a process to building capability to achieve one’s ambition. It has three stages:

1.      Developing  willingness/desire to do,

2.      Developing aptitude to try to do, and

3.      Achieved/done.

4.      Ignorance is the barrier at first stage of empowerment process itself.


Ignorance mindset develops due to the following reasons:

1.      Lack of value based education,

2.      Bearing low ambition,

3.      Lack of disciplined mind,

4.      Lack of interest/desire to create wonder,

5.      Having attitude to criticize others,

6.      Non-submissive,

7.      Lack of integrity,

8.      Not maintaining cordial relationship with others,

9.      Lack of listening skill,

10.  Lack of learning aptitude,

11.  Bearing fearful mind  with future,

12.  Lack of flexibility in   attitude.

13.  Selfishness


1.      Develop self-loving personality,

2.      Provide value based education,

3.      Love and passion to your language, culture, and religion (nationalism),

4.      Helping attitude,

5.       Sensibility to the surrounding,

6.      High ambition,

7.      Strong desire to do something new for the society,

8.      Let whole world infuse into your mind and soul,

9.      Always think “I am always learning what I am going to do today.”


1.      Make  long term and short term objectives  of your work to be done,

2.      Set goals/targets to achieve the objectives,

3.      Evolve course of action to accomplish goals/targets (Planning),

4.      Execute the course of action (Organizing, staffing, directing and Coordinating),

5.      Monitoring the work being done (Controlling),

6.      Evaluating the outcomes obtained,

7.      Redraw future course of actions,

8.      Keep on working till you accomplish you objectives,

9.      Document them properly,

10.  Let the whole world know about your achievement.

“Success” in simple terms is achieving one’s target or ambition.  Continual success in the life depends upon how an individual put his energy, time and resources in a productive manner. If the work done by him/her benefits the people, society and mankind as whole, his success is scaled and measured by them and work done by him/her is accepted by the society. This is in true sense a success. Hence, success is not a chance but it is a behavior. So our behavior should always be sharpened with vision, wisdom, and continual untiredsome hard work and we need to build up a behavior which would lead to success.  

Hence, IGNORANCE is a curse for the human life and moving one step forward is the readiness to succeed.

Conclusion:  The purpose of writing this article with caption “YOU CAN WIN” is the first step to get ready to overhaul an individual’s personality. Some evil thoughts and practices like ignorance, negligence, rigidity in thoughts and mindsets, non-commitment, lack of social behavior etc retard the success in the life.  In other words, WIN-WIN position in the life depends upon one’s entrepreneurial mindset.


Sushil Sir